OUTSOURCING PROGRAMME

What the client said.

“Completion of this contract marks the culmination of a lengthy process, during which Bank of Ireland assessed a number of potential service providers," said Cyril Dunne, Group Chief Information Office, Bank of Ireland. "We chose HP because of its proven managed services capability, its presence as a large IT services provider in Ireland and its attractive plan for the transfer and subsequent welfare of Bank of Ireland's IT staff. The contract supports our ambition to maintain industry-leading IT capability and greater certainty around IT costs.”

Approximately 500 employees transitioned from Bank of Ireland to HP as part of the contract.

Outsourcing: Bank of Ireland IT

Janet Howard, Pinnacle Director, and a team of four Pinnacle project managers together with six Bank of Ireland project managers, successfully completed a major outsource programme on behalf of the Bank of Ireland Group. The Team managed this initiative from strategy development through a competitive tender process, rigorous Supplier due diligence and ultimately contract completion. The Bank outsourced the Group’s IT Infrastructure to HP and Network Services to BT.

Press Release

Bank of Ireland and HP signed a seven-year, $600 million contract for global IT services, one of the largest outsourcing deals ever in Ireland and the United Kingdom.

Following a competitive bid process, HP was selected for exclusive contract negotiation. An extensive due diligence phase was undertaken and relevant regulatory approvals were sought and granted by the Irish Financial Services Regulatory Authority and the Financial Services Authorities in the UK.

HP Services will manage the bank's entire IT infrastructure, including desktop systems, servers, mainframes, local area networks, printing operations and service desk. HP Services will help the Bank to minimize operating costs and reduce volume consumption.